Last Updated: September 4, 2026
Welcome to Widhura Mart. Your privacy is important to us. This Privacy Policy explains how Widhura Mart, operated by Widhura IT Solutions, collects, uses, stores, protects, and shares your personal information when you visit or use our website, place an order, create an account, or communicate with us.
By using Widhura Mart, you acknowledge that you have read and understood this Privacy Policy.
When you use our website or place an order, we may collect the following information:
We may collect information related to your orders, including:
When you visit our website, certain technical information may be collected automatically, including:
We use your information only for legitimate business and service purposes, including:
If you select Cash on Delivery, we may use your name, telephone number, and delivery address to verify and fulfil your order.
We may also maintain records of previous COD orders, delivery attempts, cancellations, and refused deliveries for fraud prevention, order management, and determining whether COD remains available for a particular customer or delivery address.
Where online payments are available, payment transactions may be processed through third-party payment gateways.
Widhura Mart does not intentionally store complete payment-card information, such as your full card number, CVV, or PIN, on our servers unless specifically required and lawfully permitted.
Payment information may be processed directly by the relevant payment service provider according to that provider's privacy and security policies.
We do not sell or rent your personal information to third parties.
However, we may share the minimum information necessary with trusted service providers when required to provide our services, including:
Third parties receiving information from us are expected to use it only for the relevant service or lawful purpose.
To deliver your order, we may provide the delivery partner with information such as:
This information is provided only to facilitate delivery and related customer service.
Widhura Mart may use cookies and similar technologies to:
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
If you create an account on Widhura Mart, you are responsible for maintaining the confidentiality of your account credentials.
Please notify us immediately if you believe that your account has been accessed without your permission.
We will never intentionally ask you to provide your password through an unsolicited email, message, or telephone call.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, loss, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You acknowledge that you use online services at your own risk and should take reasonable precautions to protect your account and personal information.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.
Subject to applicable Sri Lankan law, you may have rights relating to your personal information, including the right to:
Some requests may be subject to legal, security, accounting, or other legitimate limitations.
From time to time, Widhura Mart may send information about products, promotions, discounts, or special offers.
Where required, we will obtain appropriate consent before sending promotional communications.
You may request to stop receiving promotional communications at any time.
Please note that you may still receive essential service communications, such as order confirmations, delivery updates, payment notifications, and important account messages.
Widhura Mart is an online shopping service and is not intended to knowingly collect unnecessary personal information from children.
If you believe that a child has provided personal information to us without appropriate permission or consent, please contact us so that we can review and take appropriate action.
Our website may contain links to third-party websites, payment services, social-media platforms, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable laws and regulations.
Any updated version will be published on this page with a revised Last Updated date.
Your continued use of Widhura Mart after an update means that you acknowledge the updated Privacy Policy, subject to applicable law.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Widhura IT Solutions
Widhura Mart
171/A, Main Street,
Colombo, Sri Lanka
Phone: +94 77 580 2112
Email: mart@widhura.lk
Website: mart.widhura.lk
Widhura Mart is committed to handling customer information responsibly and using personal information only for legitimate business, service, security, and legal purposes.
By using Widhura Mart, you acknowledge and agree to the practices described in this Privacy Policy.